First Timers

There are a few simple things to know to have the best experience possible. Here's what to expect during your visit.

 
 

I booked A DAY PASS

  • Please arrive at your appointment start time. For instance, if you’ve booked a Day Pass at 1PM, plan to check in at 1PM.

  • Just bring your bathing suit, water bottle and some good vibes. Towels, slippers and personal care products are supplied in our locker rooms. Locks are not needed, there are integrated locks on the lockers that allow you to set your own combination. Please be sure to secure your belongings.

  • There’s no wrong way to bathhouse. The key is to alternate between extreme temperatures, hot and cold. Rotate between our pools, saunas and steam room at your own pace. Read more about our amenities here. Need some inspiration? Check out some of our favorite circuits on our blog.

  • There is no time limit for how long you can stay. While there is no re-entry, feel free to head upstairs to our in-house restaurant and lounge at any time during your visit to have a bite or simply to take a break.

 

I booked a treatment

  • Check in times are usually one to two hours prior to a treatment. This gives you plenty of time to check in at the front desk, change into your bathing suit, and begin using the amenities before your treatment. If you arrive after your service start time, you will miss part or all of your service. You are welcome to use the remaining time you have left and enjoy the amenities. Reference your confirmation email or get in touch with any questions.

  • Just bring your bathing suit, water bottle and some good vibes. Towels, slippers and personal care products are supplied in our locker rooms. Locks are not needed, there are integrated locks on the lockers that allow you to set your own combination. Please be sure to secure your belongings.

  • Since you’ve checked in prior to your treatment, warm up your muscles in the sauna before a massage. We recommend leaving the sauna or hot rooms at least 15 minutes before your treatment starts. Give your body enough time to cool down so you are not sweating on the massage table.

  • There is no time limit for how long you can stay. After your treatment, feel free to head upstairs to our in-house restaurant and lounge to have a bite or simply to take a break before heading back to the baths.

  • For Hammam Scrubs, you will wear your bathing suit. A two-piece suit is recommended for a Hammam Scrub so we can exfoliate the entire body.

  • For Massages, you may undress to your level of comfort. Our Licensed Massage Therapists are trained in draping and modesty to ensure you are comfortable during your treatment.

FAQ

  • Nope. We are a co-ed space. Everyone is welcome at Bathhouse.

  • We do not employ or have relationships with promoters of any kind. "Events" being advertised at Bathhouse outside of brand channels are not authorized. Read more about our group policy here. Please book directly with us to avoid any group/event hosts from booking on your behalf.

    If you have any questions regarding a promoter or event, simply email us at hello@abathhouse.com and we'll be able to confirm if the offer is valid. 

    Please also note our policies regarding Groupon, Spafinder, Resortpass, etc.

  • Reservations are required and can be booked on our booking website or by giving us a call at (929) 489 - 2284. Weekends are typically sold out in advance as well as same-day appointments. Please plan to book ahead of time so you can reserve your desired time and/or treatments.

  • Yes! Bathhouse Gift Cards are valid at any location.

  • Sorry, we don't accept reservations for kids. We welcome guests 18 and over.

  • Phones, cameras, and audio/video recording devices are never allowed.

    We encourage you to unplug, take a break, and leave your phone in your locker.

  • All appointments are charged in full at the time of booking.

    If you’ve had a treatment, please make sure to stop by the front desk to checkout to add optional gratuity for your therapist.

  • We totally get that post-sauna haze. If you forget to check out after your service, we'll process your credit card on file automatically and apply a 20% gratuity to your treatment.

  • You can find us at 103 N 10th Street in Williamsburg, Brooklyn. We are on the corner of North 10th Street and Berry Street.

    Our Flatiron location can be found at 14 West 22nd Street between 5th and 6th Ave.

  • We are open every day from 9am to Midnight except for: Thanksgiving Day and Xmas Day.

  • Traditionally, bathhouses have been the bustling center of a community, and this bathhouse is no different. It’s totally cool to come here with your friends. We’re social animals by nature, and part of being your best self is being part of a community. You don’t need to whisper, but please be mindful of others' experiences and use indoor voices. It’s ok to strike up conversations with like-minded bathhousers, but not a place for speed dating. Please also remember to leave your cell phones in the lockers and tip your therapist.

  • Lots of our guests visit in pairs or with a couple of friends. We are a social place, however, we are not suited to host groups larger than four guests at our Williamsburg location and eight guests at our Flatiron location.

    Large parties are not permitted, even if split into multiple reservations. We find that larger groups can be disruptive (even without meaning to be) to the communal experience.

    In order to provide a high quality experience for all, this is an essential policy at Bathhouse. Multiple reservations resulting in large groups will also not be honored. Thank you for understanding.

  • Sorry, we do not host private parties/events.